Stones to storefront
The service menu.
Twelve services. One partner. Your name on all of it.
Cut to order
The shape menu
Twelve outlines on request — the thirteenth is whatever they draw.
star melee · calibrated · matched to the layout
The concierge layer
Included, not extra.
We don’t hand you software — we hand you a running store.
White-glove migration
You point at the shoebox; we do the archaeology. You sign off before anything goes live.
Inventory with real cost basis, not a guessed average · Customers, vendors, and open memos with their history · A parallel run: the old system stays on until YOU call it
Onboarding & training
Trained by role — counter, bench, back office, owner — on your data.
45-minute sessions, recorded for new hires · The counter flow drilled to muscle memory · Month-end close walked through with your bookkeeper
The design bureau
Our designers carry your custom pipeline while your team learns the Studio.
Napkin sketch in, manufacturable CAD back — same day · Renders your customer approves from the couch · Every job becomes a template you reuse forever
Social & marketing kits
Ready-to-post material from your actual case, branded to you.
Built from your catalog, never generic · Try-on links your customers share · Campaign material carrying your name, not ours
Network-ready, day one
Wired for the wider trade before you need it.
Set up and safeguarded for you · Tested against the public conformance suite · Ready as your suppliers come online
How it goes
First call to cutover.
The old system stays on until the new one proves itself.
- Week 0Discovery
One call. We map your systems, your counts, and your cutover risks.
- Weeks 1–2Migration
We move the data and reconcile it against your old system, line by line.
- Weeks 2–4Parallel run
Your store runs both systems. Gemercel has to earn the cutover.
- CutoverYour call
You flip when the counts match and the staff is fluent. Not before.
- AlwaysFounding support
A direct line to the people who built it. Ticket queues are for later.
Migration scoping happens on the same call, free.